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Member Resources

Can’t find something you’re looking for? Reach out to our member services team for assistance.
(800) 826-1126

Visit for investment and social security information and forms.

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We provide online learning webinars on variety of topics from benefit updates to wealth management and financial planning insights.

If you are a Long Term Care policyholder who is being billed by the carrier, it is necessary to contact the carrier directly. For your convenience, contact information is provided below:

CNA (policies issued after 1990): (800) 775-1541

CNA (policies issued before 1990): (800) 447-4982

John Hancock: (800) 377-7311

Genworth: (800) 456-7766

You may qualify to be reimbursed for up to half of the annual premium (up to $150). Check with your respective benefits office at your Agency for information regarding reimbursement and correct form. 

Account Information is available by accessing your online MetLife Account.

Claims can be reported 24 hours a day, 7 days a week by calling (800) 854-6011.

If you have a claim, a policy question or need to update your information, access your Policy Portal or call (877) 738-7874.

New Hire

Recently Hired?

Vision and Dental coverage as you take advantage of the special discounts you can receive on Group Term Life and Disability plans. 

Family Member

Your extended adult family members are also eligible for GEBA’s Dental and Vision plans during Open Enrollment!

Enhance Your Insurance Coverage

Enhance Your Membership