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If you are a Long Term Care policyholder who is being billed by the carrier, it is necessary to contact the carrier directly. For your convenience, contact information is provided below:
CNA (policies issued after 1990): (800) 775-1541
CNA (policies issued before 1990): (800) 447-4982
John Hancock: (800) 377-7311
Genworth: (800) 456-7766
You may qualify to be reimbursed for up to half of the annual premium (up to $150). Check with your respective benefits office at your Agency for information regarding reimbursement and correct form.