Feds Trusted. Service Driven.

Feds Trusted. Service Driven.

Policy Information

If you are a Long Term Care policyholder who is being billed by the carrier, it is necessary to contact the carrier directly. For your convenience, contact information is provided below:

CNA (policies issued after 1990): (800) 775-1541

CNA (policies issued before 1990): (800) 447-4982

John Hancock: (800) 377-7311

Genworth: (800) 456-7766

Account Information is available by accessing your online Farmers Account.

Claims can be reported 24 hours a day, 7 days a week by calling (866) 586-6048.

If you have a claim, a policy question or need to update your information, access your Policy Portal or call (877) 738-7874.

Can’t find something you’re looking for? Reach out to our Member Services team for assistance.

[email protected]
(410) 657-8060 or (800) 826-1126

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