There's no open season for GEBA's vision plans, you can enroll anytime throughout the year and your plan is effective the first of the month after you enroll.
Access the NVA Online Provider Directory and fill in your Group Sponsor (GEBA) and Zip code. When viewing the results of this search, be sure to review the “Service Level” of each provider as a provider may provide Eyeglasses/Contacts, Exams, or both.
Yes. You may order contact lenses from any provider offering eyewear (glasses and contacts) from NVA's network, or you may order them through the Contact Fill website or (866) 234-1394
Once a GEBA member, always a GEBA member as long as you own a plan. That means you can keep your GEBA Vision Insurance as long as you desire regardless of retirement or resignation. If you decide to keep your coverage, please complete the retirement/resignation form. You may need to select another form of payment.
Because benefits are payable annually, we ask that participants commit to one full year of premium payments upon enrollment. Plan cancellation may only occur during annual Open Enrollment or due to a life-changing event. While there is no monetary penalty if you cancel your plan outside the Open Enrollment season, you will be unable to re-enroll in a GEBA vision plan for one year. The same one-year policy applies if you are terminated from a vision plan for non-payment. All cancellation requests must be made in writing, by completing a cancelation form, or directly on your vision invoice.
Simply put, the cost to remove the co-pay exceeded the savings by having the co-pay in place. As your trusted source for insurance, we sometimes run across inconsistencies in pricing and we capitalize on them. This was one of those cases.
Visit www.e-nva.com to access your personal benefits information, track claims, replace ID cards, and find a participating provider. You can also download the NVA Member mobile app by going to the Apple App Store or Google Play.
Locate a Provider (In Network)
- Click “Find Provider”
- Select “GEBA” as group/sponsor
- Enter the zip code and the radius in which you would like to travel
Print ID Cards:
- Click “Subscriber Registration”
- Enter Subscriber ID which is your GEBA member ID with three zeros in front (ex. 000123456). If you do not know your GEBA member ID, you can contact the GEBA office at (800) 826-1126 and we will provide the ID.
- Once logged in, the option to “Print ID Cards” will appear on the left side of the screen as the second option. Keep in mind that your insurance cards will be mailed to you within 5 to 7 business days after your coverage effective date.
No payment is made for:
- Medical or surgical treatments
- Rx drugs or OTC medications
- Non-prescription lenses
- Two pairs of glasses in lieu of bifocals
- Vision examination or materials required for employment
- Replacement of lost, stolen, broken, or damaged lenses
- Contact lenses or frames except at normal intervals when service would otherwise be available
- Services or materials provided by federal, state, local government or worker’s compensation
- Examination, procedures training, or materials not listed as a covered service
- Industrial safety lenses and safety frames with or without side shields
- Parts or repair of frame
- Sunglasses
Participating providers are not contractually obligated to offer sale prices in addition to outlined coverage. Regardless of medical or optical necessity, vision benefits are not available more frequently than specified in your policy.
Go to the NVA website and register on the right of the page. Once registered, you will be able to order a replacement card.
Initially, you should review your order. Remember, only basic transition and progressive lenses are covered under the Enhanced Program. Also, be aware that billing at Walmart is not done on an a la cart basis, as it is done with other carriers. If you still believe there is an error in your billing, contact NVA at (800) 672-7723. As always, please feel free to contact GEBA at (800) 826-1126 to assist you with any questions you may have.
