Policy Information
If you are a Long Term Care policyholder who is being billed by the carrier, it is necessary to contact the carrier directly. For your convenience, contact information is provided below:
CNA (policies issued after 1990): (800) 775-1541
CNA (policies issued before 1990): (800) 447-4982
John Hancock: (800) 377-7311
Genworth: (800) 456-7766
Account Information is available by accessing your online Farmers Account.
Claims can be reported 24 hours a day, 7 days a week by calling (866) 586-6048.
If you have a claim, a policy question or need to update your information, access your MyPets Portal or call (855) 270-7387.
If you have a claim, a policy question or need to update your information, access your Policy Portal or call (877) 738-7874.
Can’t find something you’re looking for? Reach out to our Member Services team for assistance.
[email protected]
(410) 657-8060 or (800) 826-1126
Visit GEBA Wealth Management for investment and social security information and forms.